Last updated: October 6, 2026
This Consumer Health Data Privacy Policy supplements our general Privacy Policy and applies specifically to "consumer health data" as defined by Washington's My Health My Data Act (MHMDA), Nevada SB 370, the Connecticut Data Privacy Act, and similar U.S. state laws. We publish it as a separate, distinct policy because MHMDA requires one. Snap My Gym is a direct-to-consumer fitness app; we are not a HIPAA covered entity or business associate, and the data covered here is data you choose to give us — not data we receive from a healthcare provider on your behalf.
We collect consumer health data only when you actively provide it (upload a document, connect a wearable, or enter a measurement), and only to deliver the feature you asked for — turning a document into a structured summary, plotting trends, or generating a fitness insight. We do not collect it passively or from third-party data brokers.
To extract structured summaries from documents you upload, compute health trends, and generate the fitness/educational insights you request. We do not use consumer health data for advertising, and we do not use it to train any AI model.
We use processors to deliver these features. Their handling depends on applicable service terms, processing agreements and account configuration; we do not claim universal zero retention:
We do not sell consumer health data, and we do not share it for cross-context behavioral advertising. We will not share it with any new category of third party without first obtaining your consent.
Before any health document is sent to an AI subprocessor, we display a dedicated warning and record your versioned, timestamped consent. This consent is separate from your general acceptance of our Privacy Policy and Terms. You may withdraw consent at any time by emailing us; withdrawal stops future processing (it does not affect processing already completed).
To exercise any right, email privacy@snapmygym.com. We respond within the timeframe the applicable law requires (generally 45 days, extendable once where permitted). You may appeal a denied request by replying to our decision; if we deny the appeal you may contact your state Attorney General.
Uploaded health summaries and the AI memory derived from them are envelope-encrypted at rest with AES-256-GCM; all traffic is served over TLS 1.2+. Access is limited to the operators and processors who need it. See the Privacy Policy for our breach-notification commitments (FTC Health Breach Notification Rule, state breach laws, and GDPR where applicable).
We retain consumer health data until deletion of the relevant record or account, subject to applicable legal requirements. Successful account deletion removes live application records. Cleanup failures can require a retry; see data requests. Backups and legally required records have separate retention requirements, and AI-provider retention depends on provider terms and configuration. We do not promise an unverified universal backup-erasure deadline or universal zero retention.
Snap My Gym is for adults aged 18 and over worldwide. Do not upload a minor's health data. We do not offer parental consent as an alternative to this age requirement. Contact us if a minor has provided health data so we can restrict access and arrange deletion.
Questions or requests regarding consumer health data: privacy@snapmygym.com.